Tobu Railway's Personal Information Protection policy
We recognize that our customers' personal information are an important asset and views protection of that information as its social responsibility. We strictly adhere to all laws, regulations, and other standards concerning the protection of personal information used in the conduct of our business operations. Our personal information protection policy are as follows.
1. Objective of our personal information protection policy
We will reliably protect our customers' personal information in order to maintain the trust of our customers and others.
2. Personal information protection policy
(1) Acquisition of personal information
When acquiring personal information from a customer or other individual, we will clearly explain the objective for which said information is to be used, and will use legal and fair means to the extent necessary to achieve that objective.
(2) Use of personal information
Personal information will be used appropriately and within the range of objectives of use and, except where allowed by law, will not be disclosed to any third party without the approval of the customer.
(3) Strict adherence to laws and standards
In order to reliably protect personal information, we will adhere strictly to all laws, guidelines, and other standards concerning the protection of personal information.
(4) Control structure for protecting personal information
We have internal rules for the business-related handling of personal information and have otherwise established a control structure for personal information protection appropriate for the operations in question.
(5) Disclosure and amendment of personal information
When a customer or other individual requests the disclosure or amendment of his or her personal information on file with us, we will respond promptly, within a reasonable and necessary range, to said request through a special point of contact.