Sightseeing Service Centers
Each facility of Tobu Railway offers assistance on ticket exchanges, purchase of tickets, together with various arrangements and providing sightseeing information for those who are visiting Japan. Please feel free to come visit our facilities.
TOBU Tourist Information Center ASAKUSA
Services available
- Sales of NIKKO PASS all area
- Sales of NIKKO PASS world heritage area
- Sales of GREATER TOKYO PASS
- Sales of Tobu Railway limited express tickets
- Exchange of NIKKO PASS all area voucher
- Sales of NIKKO PASS world heritage area voucher
- Sales and exchange of SKYTREE packages
- Sightseeing information primarily in the Asakusa, TOKYO SKYTREE TOWN, Nikko and Kinugawa areas
DATA
- Business hours
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7:20 am - 7:00 pm
- Holidays
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Open 7 days a week
- Phone
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03-3841-287103-3841-2871
- Address
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1-4-1 Hanakawado, Taito-ku, Tokyo, near the Asakusa Station main entrance
- Access
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Tobu SKYTREE Line Asakusa Station, near main entrance
- Languages
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Japanese, English, Chinese, Korean, Thai (not always available)
It may take 30-60 minutes to purchase the Nikko Pass during autumn season and in the morning.
TOBU TOP TOURS Ikebukuro Station branch
Services available
- Sales of NIKKO PASS all area
- Sales of NIKKO PASS world heritage area
- Sales of Tobu Railway limited express tickets
- Sales of KAWAGOE DISCOUNT PASS
- Sales of KAWAGOE DISCOUNT PASS Premium
*Vouchers may be exchanged for NIKKO PASS all area and NIKKO PASS world heritage area at TOBU Tourist Information Center ASAKUSA only.
DATA
- Business hours
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Monday to Saturday : 11:00~19:00
- Holidays
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Closed Sundays and National Holidays
- Phone
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03-3981-123103-3981-1231
- Address
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1-1-25 Nishi-ikebukuro, Toshima-ku, Tokyo
- Access
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West Exit B1, Tobu Tojo Line Ikebukuro Station
- Languages
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Japanese
Tobu Tourist Information Center IKEBUKURO
Services available
- Sales of KAWAGOE DISCOUNT PASS
- Sales of KAWAGOE DISCOUNT PASS Premium
- Sales of NIKKO PASS all area
- Sales of NIKKO PASS world heritage area
- Sales of GREATER TOKYO PASS
- Sightseeing information
*Vouchers may be exchanged for NIKKO PASS all area and NIKKO PASS world heritage area at TOBU Tourist Information Center ASAKUSA only.
DATA
- Business hours
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8:00 am - 4:00 pm
- Holidays
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Open 7 days a week
- Phone
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03-3984-057803-3984-0578
- Address
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1-1-21 Nishi-ikebukuro, Toshima-ku, Tokyo
- Access
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West Exit B1, Tobu Tojo Line Ikebukuro Station
- Languages
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Japanese, English, Chinese (not always available)

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Tobu Tourist Information Center IKEBUKURO
A multi -lingual concierge will respond
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Tobu Tojo Line counter in Ikebukuro Station Central 1 manned ticket gate
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Tobu Tojo Line counter in Ikebukuro Station Central 2 manned ticket gate
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1F Tobu Tojo Line counter in IkebukuroStation South manned ticket gate
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- Validity period
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- Valid for the day of use within 1 month from the date of issue only
- Please note:
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- * Once the valid period expires, the pass will become invalid even if not used.
- * If not used and still within the valid period, passes may be handed in f or a refund(deduct a handling fee) where you bought.
- * If you lose your pass, it will not be reissued.
- *Passport is required when purchasing KAWAGOE DISCOUNT PASS and KAWAGOE DISCOUNT PASS premium.
AC Hotel by Marriott Tokyo Ginza
Services available
- Sales of NIKKO PASS all area
DATA
- Business hours
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9:00 am - 6:00 pm
- Phone
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+81-3-5550-0102+81-3-5550-0102
- Address
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14-7,Ginza 6-chome,Chuo-ku,Tokyo
- Access
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Exit A1, Higashi-Ginza Station
- Languages
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Japanese, English
Courtyard by Marriott Ginza Tobu Hotel
Services available
- Sales of NIKKO PASS all area
DATA
- Business hours
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8:00 am - 7:00 pm
- Phone
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+81-3-3546-011103-3546-0111
- Address
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14-10,Ginza 6-chome,Chuo-ku,Tokyo
- Access
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Exit A1, Higashi-Ginza Station
- Languages
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Japanese, English
Paper Voucher
NIKKO PASS (sample)

KAWAGOE PASS (sample)

*Because the paper tickets available for purchase differ depending on the store, please see the information at the store in question.